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Problem Note 52838: An error occurs when you open a scenario in SAS® Marketing Optimization

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The following error might occur when you open a scenario in SAS Marketing Optimization:

Error: The application has encountered a problem. Save your work if possible and restart.

This problem occurs when the language browser is set to a non-English locale.

Click the Hot Fix tab in this note to access the hot fix for this issue.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Marketing OptimizationMicrosoft® Windows® for x646.1_M16.39.4 TS1M0
Microsoft Windows 8 Enterprise x646.1_M16.39.4 TS1M0
Microsoft Windows 8 Pro x646.1_M16.39.4 TS1M0
Microsoft Windows 8.1 Enterprise 32-bit6.1_M16.39.4 TS1M0
Microsoft Windows 8.1 Enterprise x646.1_M16.39.4 TS1M0
Microsoft Windows 8.1 Pro6.1_M16.39.4 TS1M0
Microsoft Windows 8.1 Pro 32-bit6.1_M16.39.4 TS1M0
Microsoft Windows Server 2008 R26.1_M16.39.4 TS1M0
Microsoft Windows Server 2008 for x646.1_M16.39.4 TS1M0
Microsoft Windows Server 2012 Datacenter6.1_M16.39.4 TS1M0
Microsoft Windows Server 2012 R2 Datacenter6.1_M16.39.4 TS1M0
Microsoft Windows Server 2012 R2 Std6.1_M16.39.4 TS1M0
Microsoft Windows Server 2012 Std6.1_M16.39.4 TS1M0
Windows 7 Enterprise x646.1_M16.39.4 TS1M0
Windows 7 Professional x646.1_M16.39.4 TS1M0
64-bit Enabled AIX6.1_M16.39.4 TS1M0
64-bit Enabled HP-UX6.1_M16.39.4 TS1M0
64-bit Enabled Solaris6.1_M16.39.4 TS1M0
HP-UX IPF6.1_M16.39.4 TS1M0
Linux for x646.1_M16.39.4 TS1M0
Solaris for x646.1_M16.39.4 TS1M0
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.